Here at Kiwi Living we personally quality control each item we sell so that we are able to offer an absolute guarantee on quality or 100% of your money back.
If you are not happy with your product , send it back to us within 7 days of the date of purchase, in the original packaging and we will refund your money, no questions asked. All Kiwi Living's products are backed up by our Kiwi Living 'Stamp of Quality' which means we will repair or replace any product proven to be defective within 12 months.
Unless otherwise stated, all goods come with a warranty of 12 (twelve) months against defective parts and workmanship. Goods which are proven to be defective within the stated warranty period will be repaired or replaced free of charge when the goods are returned to us. Unless otherwise stated in the warranty terms, goods must be delivered to Kiwi Living at the buyer's expense. Repaired or replacement goods will be returned to the buyer at Kiwi Living's expense. The warranty is not applicable to claims of damage caused by improper or careless use. All warranty claims must be accompanied by a valid Kiwi Living invoice or proof of purchase.